Case Studies
IT Support
IT Support
With the growing adoption of remote work, distance courses, and online education, having robust and reliable IT help desk support has become crucial for institutions of higher education.
A combination of the right technology and exceptional support will help institutions to offer uninterrupted services for their students (to access course material anytime and anywhere) and faculty (to easily upload/edit online courses at their convenience). This shift in online education capabilities and expectations necessitates partnering with reliable service providers. EnFuse Solutions offers exceptional IT support applications and services with guaranteed live 24/7 and after-hours IT help desk support. We reduce costs and simplify the administrative challenges faced by higher education institutions while offering a seamless end-user experience. Our IT support solutions are comprehensive, covering your learning management systems (LMS), general IT, and ERP needs.
By partnering with us, you can be assured of
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Customized services
Our IT support services are customized to suit your individual institution’s needs. We provide world-class services at a competitive price. We also have a vast knowledge of various technologies & applications used by successful educational institutions and distance learning organizations.
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Highly skilled professionals
Our team of help desk service agents specialize in providing exceptional customer service and have the technical expertise required to offer comprehensive support.
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Multi-channel support
We routinely offer multi-channel support to all end-users via phone, email, live chat, etc.
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24/7/365 support
With our 24-hour, 7-days a week support for inbound and outbound help desk services, we’ll address all your IT-related tickets and technical issues immediately.
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After-hours support
Our services extend beyond normal business hours (including weekends), so you can count on us to offer support to your students, faculty members, and administrators as and when they need it.
Insurance Document Rectification
A leading supplemental insurance provider in the United States
Video Tagging and Attribution for TV Commercials
A leading TV ad analytics and insights provider based out of North America
EDM – eCommerce Product Data Improvement
An experienced design leader in lighting, furniture & decor items for home & office needs from North America.
Image Tagging & Review
Leading commercial goods provider in the Northern United States
Speech to Text
Leading bank in the financial sector
Web Product Data Extraction
Creates lighting solutions for controlled environment commercial crop production with global presence.
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